Services
CRMBC Has Delivered Significant Dividends to Employers*
CRMBC is designed to give employers the best possible opportunity to control costs and recover funds.
CRMBC:
- Programs are designed to deliver Workers’ Compensation benefits at cost so that every possible dollar can be returned to member employers.
- Example: The first dividend for the California Restaurant Mutual Benefit Corporation, launched on 1/1/2005, was $7.1 million.*
- Example: The first dividend for the California Restaurant Mutual Benefit Corporation, launched on 1/1/2005, was $7.1 million.*
- Works with the boards of its self-insured groups to bring in outside claims professionals to manage claims and control costs, and deploys its own “best in industry” claims professionals to oversee those operations and get claims closed.
- Creates programs where individual employers within the group are able to get more – or less – in dividends because of their individual experience. Many dividend and rebate programs in insurance and self-insurance (when they exist) base their returns on the aggregate experience of the program.
* Past performance does not dictate future performance of the SIGs or Groups.
Claims Outcome Management and Control
Reduced costs, positive employee outcomes, closed claims – CRMBC delivers value and cost control in Workers’ Compensation that helps restaurants to be more competitive in the tough California marketplace.
CHSI Managed Programs:
- Get claims closed. Our objective is to close claims with positive employee outcomes and controlled costs.
- Support the client to resolution on any claim issue with individual service from a “best in industry” professional.
- Provide clients with tools for claims management – training, best practices implementation, rapid support, and real-time claims data access.
- Set firm protocols on claims management and enforces them with the claims administrator.
- Develop real partnerships with health care providers to enable them to partner with employers and employees for better claims outcomes and controlled costs.
- Provide complete claims file audits to ensure continuous effectiveness.
- Work strategically with legal counsel, both internal and external, on aggressive employer defense of litigated claims. Employer members are always consulted and engaged in the decision process.
User-friendly Technology with Leading Edge Solutions for Members
The most advanced technology available in the industry, giving clients quick access to more information about their account than is available in other programs.
CRMBC Computerized Risk Management System (CRMS):
- Gives clients instant access to everything they need on their account with secure online login, including real-time detailed activity information on their Workers’ Compensation claims.
- Can be completely customized to match the needs of any client and program.
- Has an online toolbox that clients can access for immediate problem-solving and long-term planning.
- Is backed by a team of technology development experts who are continuously adding greater functionality to the CRMS, anticipating program evolution and responding to client needs so that the system is always at the leading edge.
- Provides comprehensive technical support for any alternative risk financing operation.
Expert Safety & Loss Control Services
Isn't it time your company was rewarded for doing the right thing?
CHSI Safety & Loss Control Experts:
- Provide safety support that focuses on what is important – reducing loss costs (the costs of claims) through prevention and control.
- Provide regional training workshops on safety issues that really impact restaurant operations.
- Provide expert troubleshooting for members on safety and loss control issues.
- Develop customized on-site training from scratch to meet special employer needs.
- Make immediate post-accident support available to employers to assist in the capture of critical information and to develop effective follow-up.
- Screen group applicants to assure their eligibility from a risk control perspective.
CRMBC Gives Employers the Tools They Need to Identify First-aid Claims and Control Costs
CRMBC has a support system that takes the guess work out of first-aid for employers resulting in fewer claims and lower costs.
CRMBC first-aid hotline:
- Provides a 24 hour phone triage support system so that employer supervisors and employees can get an immediate assessment from a nurse on the next step they need to take in dealing with an incident.
- Provides professional support to employer members on first-aid identification and follow-up.
- Ensures that claims professional support to members on first aid identification and follow-up.
- Ensures that claims professionals properly identify incidents that should be first aid so that claims are not incorrectly assigned to employers.
- Provides a special members only bill review service to cut the costs that employers pay to medical facilities who render treatment in first-aid cases.
